Solutions Overview
Our Products
We offer products based on experience and unbiased knowledge working with world leading dental equipment manufacturers.
Being independent we supply products that we know are of the best quality to suit your needs whether an individual item or for a complete surgery.
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About Case Studies
We believe that a blend of general qualities such as friendliness, communication, reliability, flexibility and punctuality should be paired with technical support, short lead times and access to the right products at the right price.
We are extremely grateful to our long term clients. Read here, about their experience, in their words.
By Project Type
Solutions Overview
Our Products
We offer products based on experience and unbiased knowledge working with world leading dental equipment manufacturers.
Being independent we supply products that we know are of the best quality to suit your needs whether an individual item or for a complete surgery.
Select a current offer
Search By Room
About Case Studies
We believe that a blend of general qualities such as friendliness, communication, reliability, flexibility and punctuality should be paired with technical support, short lead times and access to the right products at the right price.
We are extremely grateful to our long term clients. Read here, about their experience, in their words.
By Project Type
A dental washer disinfector is a device used in dental practices and labs to clean and disinfect dental instruments such as scalers, forceps, and burs. These instruments are typically made of stainless steel or other materials that can withstand high temperatures and pressure, and the washer disinfector uses a combination of hot water, detergents, and high-level disinfectants to remove organic matter and kill bacteria, viruses, and other pathogens.
All decontamination equipment should be validated, tested, maintained, and serviced as recommended by the manufacturer and in line with Care Quality Commission (CQC) and Provision and the Use of Work Equipment Regulations (PUWER) guidelines.
Service and repairs to dental washer disinfectors typically involve maintaining and repairing the mechanical and electrical components of the device, as well as ensuring that it is functioning properly and meets the relevant safety and sterilisation standards.
Dental washer disinfector validation (or washer disinfector tests) is the process of demonstrating and confirming that the device is capable of consistently and effectively cleaning and disinfecting dental instruments to a high standard. This process involves conducting a series of tests and checks to ensure that the washer disinfector is functioning properly and meeting the relevant standards and guidelines for instrument reprocessing.
Validation typically includes:
· Measuring the process temperature during the cleaning and disinfection cycles.
· Conducting checks and tests to confirm that the disinfectant used is effective against specific microorganisms.
· Checking the functionality of the control systems and safety features of the device.
· Documenting the results of the validation tests as per HTM 01-05.
The purpose of validation is to ensure that the dental washer disinfector is safe and effective for use, and to prevent the transmission of infection from contaminated instruments to patients. Validation should be conducted annually, and the full report and calibration certificate should be kept on file for future reference.
Hague Dental Engineers are qualified and experienced to repair, service and validate a full range of decontamination equipment to support your practice and to keep you up and running. Whether you need an emergency repair, an engineer to install a new piece of equipment, or its time for your annual service, we’d be delighted to help.
Supporting surgeries and clinics in London, Surrey, Sussex, Berkshire, Suffolk, Kent, Essex, Middlesex, Buckinghamshire, Leicestershire, Hampshire, Bedfordshire, Hertfordshire, Cambridgeshire, Nottinghamshire, Oxfordshire, Northamptonshire, Lincolnshire, and Warwickshire.
You can trust in the experience and expertise of our engineering team as every member is required to attend all the necessary training courses available from the world-leading manufacturers of the products we supply, as well as updating and refreshing their knowledge whenever appropriate.
Our team are authorised dealers and offer maintenance, service, and repairs to the following manufacturers: A-dec, Acteon, Belmont, Bien Air, Cattani, Durr, EnvisionTEC, Fedesa, MGF, NSK, Planmeca, Vatech and W&H.
When our engineering team visits your practice to support your dental equipment, they understand the value of your time. Their expertise means everything is done efficiently and with minimal downtime, allowing you to focus on what you do best – helping patients.
Whether for your annual service, installation of equipment, or a dental equipment repair, our team ensure that the work is completed at a time that's convenient for you and your team.
Our engineering team is backed up by our office support team who are on hand to provide you with personal service. This includes our parts and warehouse teams working in the background to ensure we have the right stock of parts, and on occasions when 'special' parts are required coordinating with manufacturers.
Having been voted the BDIA's 'Customer Service Provider of the Year' for the last 5 years out of 7, and the 2021 'Service & Repair Team of the Year' you can rest assured that you will be well looked after.
The experience of our team and our in-house dental knowledge ensures that we will deliver a fully compliant practice that adheres to those all-important legal and regulatory requirements, such as HTM 01-05 and CQC.
Our techincal team are regularly attending courses to advise us on the most recent requirements in regard to dental equipment. They work with you to ensure your practice is running to 'best practice' as much as is physically possible.
Our team works with you to offer a choice of payment options for your repairs and annual servicing as well as working with finance partners sometimes to spread the cost.
Service and maintenance contracts are also available, with a comprehensive annual maintenance contract - which allows you to control and account for all maintenance costs on a long-term, fixed basis.
We have a well established engineering team, that is supported by some incredibly experienced customer service advisors. They come together to support you and find solutions to any diagnostic, service, or installation query that you might have, offering the best personal service. We always aim to keep your downtime to a minimum, finding and resolving any issues that you might have as quickly as possible. Rest assured that whenever there might be a problem that is more complicated, we will be on hand until the end to ensure it is resolved as efficiently as possible, communicating with you every step of the way.
Engineering Manager & BCAS Specialist
Head of Digital and Senior Engineer
Senior Engineer and Trainer
Senior Engineer
