Annual Service Contracts, from as little as £36 per month

Hague Dental Supplies started out as a dental engineering firm in 1996, and engineering remains our core service offering. Our team of highly qualified, certified, and experienced dental engineers are available to support your practice and your equipment.

The unpredictable nature of technology and high maintenance costs has directly impacted on how progressive dental practices plan for, and procure engineering services, namely:

More practices are moving from reactive engineering only to pre-planned maintenance or service contracts. 

Fixing the cost over a fixed term, which makes it easier to budget.


Reactive maintenance, which is
hastened by failure, results from a lack of preventive maintenance. As an alternative, proactive maintenance can avoid the underlying conditions that lead to equipment failure and degradation, keeping your practice running optimally.

In line with Care Quality Commission guidelines, HTM and HSE regulations, most manufacturers now recommend that you service your equipment annually. 

Benefits of Service Contracts

Increases equipment reliability

Prevents unexpected and expensive breakdowns

 

  • Reduces surgery downtime
  • Increases longevity of equipment

FAQs

A dental engineer services and repairs the equipment in a dental practice, ensuring that it maintains a good working condition. Our Dental Engineers cover a full range of solutions to support UK practices and to keep them up and running efficiently and effectively.

Maintenance is scheduled at a predetermined interval to make sure it stays in top form. Service is when you need something specific, and in addition, fixed outside of your regular maintenance.

Servicing occurs once annually, in month 12. When our engineering team visits your practice to carry out scheduled servicing, they will deal with all your equipment in one sitting to minimise disruption and downtime.

Yes, and at a time that suits you. We offer an out-of-hours service to minimise disruption and downtime. Advanced booking is essential, and the service is subject to a surcharge.

Our Annual Service Contracts are discounted and offer highly competitive rates. Tiered discounts may be applicable.

No, we’re an authorised dealer for, and are certified to work on selected premium brands; we stock an extensive range of spare parts for these brands.

No, due to the unpredictable nature of technology, it is advisable to work with one engineering company for all engineering services as the attending engineers will become more familiar with the specific equipment in your practice. Different equipment items are often linked e.g. suction pumps and chair packages, therefore it’s best for one engineer to take responsibility.  

Hague Dental Difference

Hague Dental Supplies is a market leader with over 25 years of dental engineering experience. We serve both the South and Midlands currently and have a solid reputation in the industry as a dental engineering firm with a very high first-time fix rate. In 2023 we won the BDIA Best Servicing and Repair Company of the Year award (the 3rd time since 2019) acknowledging our excellent service and repair standards.

Our Annual Service Contracts products are bespoke and unique to Hague, and built entirely around the needs of your practice; we include all the following as part of our standard offering, ensuring you have total peace of mind:

Very high first-time
fix rate

Created with Sketch.Manufacturer

Genuine manufacturer
service kits

Engineer travel
costs

£

Engineer parking
and toll fees

  • Extensive stock of parts on each engineer’s van
    • 0800 free phone number

 

Our Service Solutions

      • We have diversified our plans to give you flexibility, control, and cost saving, and you can decide what service meet the unique needs of your practice; these include:

Pay-As-You-Go / Ad-Hoc Engineering Solutions

  • Manufacturer Certified Engineers
  • Pay-As-You-Go engineering charges
  • High First-Time-Fix-Rate
  • Work with a wide range of manufacturers
  • Call-out charges are fixed irrespective of traffic, congestion, and other travel costs inc parking
  • Competitive labour rates

Annual Servicing Contract (ASC)

  • Simple monthly payments covering the annual servicing of equipment
  • Service Kits, Labour, and Call-Out charges in contract fixed throughout the year – No price increases for the duration of the plan
  • Servicing Completed with manufacturer service kits
  • Relevant Certification included for inspections
  • Can include Critical Exams, Pressure Vessel Inspections, and validations
  • Unlocks enhanced discount
  • 10% discount on call-outs and repair
  • Hague Account Manager scheduling your servicing and being the point of contact
  • Optional basic training on equipment maintenance
  • Contact made 2 months prior to ensure all is planned in advance for convenience
  • Priority appointments
  • Manufacturer certified engineers
  • Telephone Support

Annual Servicing & Repair Contract (ASRC)

  • Simple monthly payments covering the annual servicing of equipment & set number of repair visits
  • Flexible contract between 3 – 30 repair visits dependent on your practice needs
  • Includes Call-outs fee, Labour (Max 3 hours per visit) travel & parking. Parts not included
  • Service Kits, Labour, and Call-out charges in the contract fixed throughout the year – No price increases for the duration of the plan
  • Servicing Completed with manufacturer service kits
  • Relevant Certification included for inspections
  • Can include Critical Exams, Pressure Vessel Inspections, and validations
  • Unlocks enhanced discount
  • 10% discount on call-outs and repair
  • Hague Account Manager scheduling your servicing and being the point of contact
  • Optional basic training on equipment maintenance
  • Contact made 2 months prior to ensure all is planned in advance for convenience
  • Priority appointments
  • Manufacturer certified engineers
  • Telephone Support

Please Note: all our services quoted include the provision of genuine manufacturer approved service kits and travel costs. Please check when getting competitive quotes that these items are included.

All the following essential equipment can be added to your bespoke Annual Service Contract:

  • Dental Chairs & Delivery Systems
  • Dental Operating Lights
  • Handpieces
  • X-Ray’s; Scanners; CBCT Imaging Systems

  • Autoclaves
  • Pressure Systems; Compressors
  • Suction Pumps; Amalgam separators
  • Washer disinfectors; reverse osmosis systems

Supporting surgeries and clinics in:

  • London
  • Surrey
  • Sussex
  • Berkshire
  • Buckinghamshire
  • Leicestershire
  • West Midlands
  • Dorset – Bournemouth & Poole
  • South Yorkshire
  • Worcestershire – Worcester 
  • Bedfordshire
  • Hertfordshire
  • Cambridgeshire
  • Nottinghamshire
  • Norfolk
  • Derbyshire
  • Rutland
  • Shropshire – Shrewsbury 
  • Wiltshire – Swindon
  • Suffolk
  • Greater Manchester – Manchester  
  • Essex
  • Middlesex
  • Oxfordshire
  • Northamptonshire
  • Lincolnshire
  • Warwickshire
  • Lancashire
  • Gloucestershire – Glouster and Cheltenham 
  • West Yorkshire – Leeds 
  • Cheshire – Chester 
dental engineer

Getting you set-up

Our Service Sales Team will arrange a site-visit appointment for a free-of-charge no-obligation equipment consultation to discuss your bespoke ‘service contract’. Upon acceptance of our formal quote, parties enter a 12-month contract.

Annual maintenance is scheduled for month 12; we send out reminders about annual servicing requirements up to two months in advance, ensuring our lines of communication support your practice’s needs.

Once our expert engineers have carried out work in your practice, you will receive certificates and usage booklets, either in hard copy or over email, which can be used to demonstrate CQC and other regulatory requirements.

Fill-in Contact Form

Sign up today and get the following benefits:

Servicing price locked for the year

Out-of-Hours appointments at discounted rates

£

Discount on engineering call-out and labour charges

Multi-equipment discounts

Hague Dental Supplies was founded as an engineering company in 1996. Now, over 25 years later, our multi-award-winning team of engineers and customer service advisors’ focus remains the same – to offer a range of services that ensure downtimes are kept to a minimum. We offer a free-of-charge no-obligation consultation to discuss building your bespoke ‘service contract’.

If you would like to know more, please complete the contact form below, email enquiries@haguedental.com or call 0800 298 5003.

Annual Service Contracts

Our Service Contracts are bespoke and designed around your practice needs - please complete the information section and our award-winning customer service team will respond promptly.

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