Dental Reception Design and Refurbishment

  • dental practice design
  • Dental Reception Design

Whether you are considering a Dental Reception Design to update the practice, or perhaps this will be part of a bigger project, our multi-award-winning team at Hague Dental would be delighted to help. 

Our team pair Interior and computer-aided design (CAD) Designers, with build teams and Project Managers to ensure your refurbishment not only looks stunning but comes in on time and within budget. With over 25 years of experience in developing practices, we are obsessed with creating rooms that are stunning, yet welcoming for your patients, and that work ergonomically for the entire practice team.  

Over the many years that I developed new spaces in practices, I have seen a dramatic rise on the importance of an aesthetically pleasing reception area, and not just for private practices. With most practices now offering some kind of cosmetic dentistry, clients expect to be greeted by a space that shows confidence and flair. Social media and the 'Love Island' effect has demanded practices that reflect a personality. I will always remember a small practice in South London who said to me 'Thank you, I didn't realise how much this would change my work life - I now love coming into work and you have exceeded our expectations of what we thought possible.’
Kirsty Hague, Interiors Director

What we do

We understand your requirements, apply our knowledge and experience, and work with you to create the best design for your surgery. We apply eight key areas of consideration when working to develop a dental squat practice:

Site Survey

We survey any potential new site, or maybe a few sites, providing layouts and initial drawings for you planning application as well as rough costings and estimates to help you make an informed choice.

2D & 3D CAD Design Concepts

The detail that goes into concepts and layouts is incredible. Our in-house team of CAD designers pair with our interior designer to help you to start to visualise your dream practice through 2D and 3D drawings. 

Interior Moodboard Exploration

Our Project Managers then start planning the implementation of the refurbishment, working with the build teams to ensure the new practice is ready and open within the time set.

Bespoke Desk Design & Manufacture

When choosing equipment for a squat project, we appreciate that the budget can be limited. Our team has a portfolio of leading products to suit all budgets, including pre-owned equipment and chair packages.

Feature Walls & Signage

The walls of a practice are often overlooked with many thinking that a few smiley faces are enough. To bring a warm welcome to your room we would strongly encourage you to take it a step further. Add your brand, consider some wallpaper, or at least a different tone.

Seating and Waiting Areas

Seating needs to be durable and preferably easy to clean. Banquette, bench style seating has come a long way and can prove a good ergonomic option. Whether you choose a bespoke or off-the-shelf option, we can help source the right furnishings. 

Project Management

We want to reassure you that once the project is complete, our team is still there to support you. At the end of the project, we will introduce you to our Customer Service team and provide you with an Account Manager.


Planning spaces for now and the future is essential in any good development of a squat. We help you discuss what areas might wait but ensure services are positioned correctly for when the time comes.

Developing a Squat


With a new practice, there is much to consider nearing the end of the project. With a new team on board, its essential for us to provide an adequate handover of the building and the equipment. This will include information on equipment maintenance.

Our Step-by-Step Process

  • PHASE 1 - Step 1: Initial Design Consultation

    Our no obligation visit to the practice gives you a chance to meet us and understand how we might be able to support you. We will measure up the space and ensure we have everything we would need if you decide to move forward with entrusting your project to us. 

  • PHASE I - Step 2: Design Brief

    The expectation from clients on a dental reception design project varies. Many approach us with a clear vision for the new entrance to their practice. Others prefer that we take complete control, putting a high degree of trust in us. Interior mood-boards and computer-aided design (CAD) concepts come together to inspire you and help you visualise how the finished room might look. 

  • PHASE I - Step 3: Visit our Design Centre & Showroom

    Our 'Practice Design Centre’ near Gatwick offers a unique opportunity to aid the decision-making process. Meet our team including our Project Managers who will work alongside the design team to fulfill the brief.

  • PHASE I - Step 4: Final Quotation

    Once we have the basic design outline and understand your main requirements for the project, we are in a position to provide a cost estimate. Our quotations offer a line-by-line breakdown. We also ensure there is a contingency included so you can rest assured that your project will be delivered within your budget.

  • PHASE II - Step 1: Design Specfication and Sourcing

    Now we can start working on tightening the detail of the design brief. Sourcing of furniture and materials is all-important on a project like this to ensure the quality of the finish. Working with our trusted suppliers, we will find the right elements. 

  • PHASE II - Step 3: Your Trades or Ours

    Finding builders that understand dental refurbishment can sometimes be challenging. And it requires some flexibility as the team may be required to work out-of-hours to accommodate practice business hours. Our builders are specialists in their industry, we are however also happy to work with your appointed builder, if necessary. 

  • PHASE II - Step 4: The Final Costings

    We are now able to prepare our final quotation for your review and decision. This will itemise costs for all the elements required from the Hague Dental team. We can also advise on a finance team to support you with a payment plan, should you need one. Once you accept our final quotation, we require a 45% deposit – upon receipt we will commence with the project and allocate teams.

  • PHASE III - Step 1: Project Management Handover

    One standout benefit of working with our team is our commitment to Project Management. No matter what level of service you choose, we know that our team will help you manage the project to ensure it finishes on time and within budget. During this stage you will be introduced to your dedicated Project team member.

  • PHASE III - Step 2: Logistics & Scheduling

    We know that getting the timing right on a reception refurbishment project is essential. Our Project Managers will provide you with a Schedule of Works. This will include clear dates for each of the trades people involved, from beginning to end. Working with the Interiors and Computer-aided design (CAD) team, each element of the design will be specified for ease.

  • PHASE III - Step 3: Trades on Site

    And we are off! Trades are in and we are working tirelessly to ensure you have clear lines of communication at every stage. Starting with the builders working on the demolition, plasterers (if needed), electricians, decorators, floorers, and furniture fitters. Pushing through to the end.

  • PHASE III - Step 4: Snagging

    Every build project will have an element of snagging. There are lots of reasons why this may occur but rest assured that our Project Managers and team will not sign-off the project until you are happy. Projects such as these change the way practices work and how clients perceive you, so we really hope to exceed all your expectations.

Request a copy of our Hague Dental Project Booklet

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Case Studies

Sunny Dhanoa and Rishi Patel

Sunny Dhanoa and Rishi Patel

Dental Reception Design & Refurbishment

Declan Keane

Declan Keane

Dental Reception Design & Refurbishment

Mide Ojo

Mide Ojo

Dental Reception Design & Refurbishment

Our Multi-Award-Winning Project Team

Working to create an incredible dental squat practice takes an incredibly dedicated group of people:

Jim Hague

Sales Director

Paul Churchouse

Director of Operations

Kirsty Hague

Interiors Director

James Fletcher

Project Manager & Sales

Lee Hemsley

Engineering Manager & BCAS Specialist

Lizzie Goodman

Sales Support

Daniel Kerwood

Project Manager

Darren Shaw

Project Manager

Digital Dental Equipment

Artur Silva

Head of Digital and Senior Engineer


Jose Taveres

Senior Engineer and Trainer

Freddie Hague

CAD Designer


Kyle Turner

Senior CAD Designer & Projects