Hague Dental Engineering Charges 2019 - Hague Dental Supplies

Hague Dental Engineering Charges 2019

Despite inflationary increases imposed on us with ever increasing fuel and parking charges, we have not increased our engineering charges for two years. Unfortunately, we now have no choice but to increase our charges from January 1st 2019.

Even with these price increases, we feel that our products and associated services still offer good value for your customers and we thank you for your continued support of our products.dental engineering team

The Engineering Charges with Hague Dental are made up of two parts;

Callout Charge (inc. all travel, fuel surcharges,  parking, congestion charges, toll charges)

Hourly Labour Charge (this is charged by the quarter hour).

All prices are subject to VAT.

See details for both of these below:

 

1)  The Labour Rate

We spilt our area of work up into 4 as below. Please ask the office if you would like more information on the banding:

i) Band A Customers Callout Charges

If your practice is located in our ‘Band A Main Area’ so the costs would be as follows:

 Type 1 call out:  Emergency <8 hours

Band A– Main area – £145

 Type 2 call out:  Standard Call out <5 days

Band A– Main area – £100

 Type 3 call out:  Fixed time appointment

Please note this can be avoided by booking an engineer for their first callout of the day between 6am – 7.30am

Band A– Main area – £145 (lunchtime £200)

 

ii) Band A1 Customers Callout Charges

If your practice is located in our ‘Band A1 Main Area’ so the costs would be as follows:

 Type 1 call out:  Emergency <8 hours

Band A1– Main area – £135

 Type 2 call out:  Standard Call out <5 days

Band A1– Main area – £90

 Type 3 call out:  Fixed time appointment

Please note this can be avoided by booking an engineer for their first callout of the day between 6am – 7.30am

Band A1– Main area – £135 (lunchtime £180)

 

iii) Band B Customer Callout Charges

If your practice is located in our ‘Band B Main Area’ so the costs would be as follows: 

Type 1 call out:  Emergency <8 hours

Band B– Main area – £120.00

 Type 2 call out:  Standard Call out <5 days

Band B– Main area – £80.00

 Type 3 call out:  Fixed time appointment

Please note this can be avoided by booking an engineer for their first callout of the day between 7am – 7.30am

Band B– Main area – £120.00 (lunchtime £160)

 

iii)  Band C Customers Callout Charges

If your practice is located in our ‘Band C Main Area’ so the costs would be as follows:

 Type 1 call out:  Emergency <8 hours

Band C– Main area – £130.00

 Type 2 call out:  Standard Call out <5 days

Band C– Main area – £90.00

 Type 3 call out:  Fixed time appointment

Please note this can be avoided by booking an engineer for their first callout of the day between 7am – 7.30am

Band C– Main area – £130.00 (lunchtime £180)

 

iv)  Band D Customers  Callout Charges

Your practice is located in our ‘Band D Main Area’ so the costs would be as follows:

Type 1 call out:  Emergency <8 hours

Band D– Main area – £160.00

 Type 2 call out:  Standard Call out <5 days

Band D– Main area – £120.00

 Type 3 call out:  Fixed time appointment

Please note this can be avoided by booking an engineer for their first callout of the day between 7am – 7.30am

Band D– Main area – £160.00 (lunchtime £240)

 

2)  The Labour Rate

£80.00 per hour, split into £20.00 per 15 minutes, or part of, blocks

 

PLEASE NOTES :

  • If we return for the same issue under warranty or return to fit a “standard stock” part, then we waive the call out fee.
  • If we return to fit a “special order” part then the return call out is chargeable.
  • Privilege Scheme customers receive a 10% discount on call out, labour and parts

Thank you as always for your ongoing support and if you have any queries please do not hesitate to contact us.

From the Hague Dental Supplies Team

 

 

 

Enquire about this service

Want Our Brochure?

Download