Are you currently experiencing problems with your Durr VSA 300 S Suction Unit?
Hague Dental Supplies are specialists in plant equipment, and we supply and support the full range of Durr suction units including the Durr VSA 300 S, the most popular single surgery pump on the market.
If you’re experiencing any issues with your Durr VSA 300 S, see our troubleshooting tips below or call 0800 298 5003 and press option 3 for free technical engineering advice.
One of the key issues is when a Durr VSA 300 S overheats during lengthy procedures. This can be caused by the following things:
- Blocked pipework or filters (don’t forget the in-line yellow filter by the inlet to the pump)
- Incorrect maintenance – ensure air is allowed through when water is flushed through, use the Durr products properly (Orotol and MD555)
- Overdue service
- Parts of debris on the main impellor – covered by overhaul
- Cooling fan not operating correctly
- Damaged machine – main stem of alignment
- The list above provides some insight into a few factors that may be influencing your Durr VSA 300 S from running smoothly, however you may find this to be irrelevant of the actual issue and thereby require further technical support. The table below represents a list of errors, possible causes and possible solutions for each one.
| Error | Possible Cause | Solution |
|---|---|---|
| Device not starting | – No mains voltage – Undervoltage | – Check mains supply voltage* – Check fuses and replace if necessary* – Measure the supply voltage (call electrician if unsure)* |
| Faulty motor | – Problem with rotational speed sensor | – Check hall sensor is correctly seated* – Check plug connections of sensor cable* – Check magnets in fan wheel* |
| Unusual noise | – Solid particles in turbine chamber | – Disassemble unit to clean both housing and turbine* |
| Leak from exhaust air connection | – Membrane valve blocked – Foam in turbine, due to improper cleaning – Condensate build-up in exhaust air line – Waste water line potentially blocked | – Check valve at waste water connection, clean or replace* – Use non-foaming cleaning and disinfectant products – Check pipe system, don’t let it over-cool* – Clean water line* |
| Low suction performance | – Coarse filter blockage – Suction line leak – Soiling which has caused mechanical sluggishness | – Clean filter at intake connection – Check leak-tightness* – Disassemble to clean turbine* |
If the problem is still there, Hague Dental Supplies are a certified dealer for Durr products in the UK, and would be delighted to help in any way we can. Give us a call on 0800 298 5003 or request a call back using the form below.
Alternatively, we offer a ‘no obligation equipment consultation’ at your practice, or new site, all at your convenience.
Is your Durr VSA 300 S overdue a service?
Here at Hague, we have a team of highly accredited engineers ready to service all your dental equipment, including your suction units. We have also introduced annual service contracts, where you can break up payments over the year to have your entire equipment portfolio serviced. Fill in the form below or give us a call on 0800 298 5003 for more details.
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