Customer Experience

Over the last 20 plus years, Jim and the team have built a business where every individual share a service-focused ethos, treating customers how they would want to be treated. At Hague, our customer's happiness and success are our complete focus.

We unequivocally support EVERY customer whether for a large specialist project, single surgery refurbishment, reception area refresh or for service and maintenance from our dedicated team of engineers.

Providing a range of bespoke solutions that reflects the ever-changing needs of our customers, in today's fast-changing environment.

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Read about our customers' experience, all in their own words.

We are a team that are dedicated, caring and always put the customer first, thinking outside the box to offer the best possible service. A great group of people who respect both their customers  and their fellow colleagues.

Kelly Hart
Head of Customer Service

Meet the Customer Service Team

We have a well-established engineering team, that is supported by our incredibly experienced customer service advisors. They come together to support you and find solutions to any diagnostic, service, or installation query that you might have, offering the best personal service. We always aim to keep your downtime to a minimum, finding and resolving any issues that you might have as quickly as possible. Rest assured that whenever there might be a problem that is more complicated, we will be on hand until the end to ensure it is resolved as efficiently as possible, communicating with you every step of the way.

Kelly Hart

Head of Customer Service

Nikita Joy

Customer Service Assistant